If you need any information about caring for or repairing your product, look at the appropriate technical information section from the options below.

Tent:

You are best to clean your tent with a natural soap (non-detergent; e.g. pure soap, vegetable soap, Granger's Tent Clean or Lux Soap Flakes) and a soft-bristled brush. Rinse well and dry in a well-ventilated area out of direct sunlight.

Pack:

You are best to clean your pack with a natural, non-detergent soap and a soft-bristled brush. Suitable soap types are: pure soap, vegetable soap, Nikwax Tech Wash or Lux Soap Flakes. Rinse the pack well and dry it in a well-ventilated area out of direct sunlight.

After washing we recommend reproofing packs with Nikwax Cotton Proof.


Sleeping bag:

We recommend that you hand wash your sleeping bag, but it must be done carefully because rough handling can tear the bag's interior baffles. A washing machine should not be used.

Use a non-detergent soap. Specialised down soaps are available from good outdoor shops.

Use your bath. Fill it with a few inches of lukewarm water, enough to cover the bag. Work the suds in gently. Do not twist or wring. Rinse thoroughly until all the suds are gone. Repeat washing and rinsing until the suds stay white, two or three times at most. Rinse very thoroughly the last time, to remove all traces of soap. Press firmly but gently to remove as much water as possible.

It is best to dry your bag naturally over a period of time. Warm, windy days provide the best drying conditions. Your bag can be tumble-dried on a gentle cycle - it is preferable to use a large commercial dryer.

The down may clump together in the drying process. These clumps should be broken apart gently by hand. If a dryer is used, put a tennis ball in with the bag to help prevent clumping.

We do not recommend dry cleaning. Even mild fluids can attack the natural oils present in down.

Many commercial washing firms offer a sleeping bag washing service. It is important to ensure that the bags are washed with a non-detergent soap, and not dry cleaned.